LOGINeQ Homes takes your privacy seriously. We are committed to protecting the privacy of personally identifiable information collected about you. It remains our policy and our commitment not to distribute, sell, rent or in any way make available your name, email address or other personal information to any third party without your prior written consent.
We may collect contact information (i.e., information that could be used to contact you, such as full name, postal address, phone number and email address. As part of our commitment to comply with Canada’s newly enacted Anti-Spam Legislation, which seeks to regulate Commercial Electronic Messages (CEMs), we have implemented an “opt-in” procedure which asks you if you agree to receive email communication from us. If you do not wish to receive future email messages from us, simply click the “Unsubscribe” button on our email correspondence or submit a written request to the following address.
eQ HomeseQ Homes will ask for your consent when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you register at our sales offices or website. We occasionally hire other companies to provide limited services on our behalf, including packaging, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.
eQ Homes is committed to protecting the security of your personal information. We use a variety of advanced security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on secured computer servers that are located in controlled facilities.
eQ Homes uses the AdRoll display advertising network to collect visitor data on our site and then serve targeted display ads to you on other sites. Our partners use technology such as cookies and web beacons to collect this data. For more information or to opt-out of this type of advertising, please visit AdRoll’s privacy policy.
eQ Homes will occasionally update this Privacy Statement. When we do, we will also revise the “last updated” date at the top of the Privacy Statement. We encourage you to periodically review this Privacy Statement to be informed of how eQ Homes is helping to protect your information.
Privacy is important. This Privacy Policy applies to all of the products, services and websites offered by eQ Homes. In addition, where more detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how particular services process personal information.
By using our Web Sites, you signify your assent to this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Web Sites.
This website is not directed at anyone under the age of 18.
In order to provide our full range of services, we may collect the following types of information:
Information you provide: When you sign up for an account or other service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password).
Cookies: When you visit kaitlinportal.ca, we send one or more cookies a small file containing a string of characters to your computer that uniquely identifies your browser.
Log information: When you access our services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications: When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Affiliated sites: We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to us in order to deliver the service. We process such information in accordance with this Privacy Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
Links: We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
Other sites: This Privacy Policy applies to eQ Homes services only. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
eQ Homes only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:
You can find more information about how we process personal information by referring to the supplementary privacy notices for particular services. eQ Homes processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some our website features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.
If eQ Homes becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually. Please contact us at the address below for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to eQ Homes employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We process personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users personal information.
eQ Homes regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or treatment of personal information by contacting us through this web site.
Send any complaints to this address, as it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between eQ Homes and an individual.
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.